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Change Management

What is Change Management?

There are several types of changes that a company can encounter. These include: * **Strategic changes:** These involve fundamental shifts in the company's direction or vision, such as entering new markets, divesting from certain business areas, or altering the overall business model. * **Organisational changes:** These relate to the structure of the company, its processes, and how work is allocated. Examples include restructuring departments, implementing new workflow systems, or changing reporting lines. * **Technological changes:** This refers to the adoption of new technologies, software, or equipment that can impact efficiency, product development, or customer interaction. * **Cultural changes:** These involve altering the shared values, beliefs, behaviours, and attitudes within an organisation. This could be to foster innovation, improve employee engagement, or address issues like diversity and inclusion. * **Personnel changes:** This includes changes in staff, such as new hires, departures, promotions, or changes in leadership. * **Market changes:** These are external factors driven by the market, such as shifts in customer demand, new competitor activity, economic fluctuations, or regulatory changes. * **Product or service changes:** This involves developing new offerings, modifying existing ones, or discontinuing certain products or services.

  • Internal reorganisation or team merger
  • Change of direction or governance
  • Managerial or cultural transition
  • Deployment of a strategic project at a national or international scale
  • Implementation of a business system or new tool

Pourquoi faire de la gestion du changement ?

  • of the passive resistance
  • a loss of engagement
  • a deterioration of communication
  • and sometimes even a Project failure himself

The key principles of successful change

  • Giving meaning, having a clear and shared vision Why this change? What for?
  • Active involvement of key stakeholders, particularly line managers
  • A support structure who respects human rhythms
  • Open and regular communication, no-nonsense
  • A right to adjustment, to regulation, to error
  1. Diagnostic and impact mapping
    The areas of tension, stakeholders, and human risks are identified.
  2. Co-creation of the support plan
    What needs? What priorities? What formats (workshops, coaching, communication)?
  3. Implementation
    Team sessions, manager support, communication activities, feedback workshops.
  4. Monitoring and adjustments
    Adhesion is measured, we adapt, we embed. The plan is never fixed.

Do you have a need for Change Management?

What benefits can be expected from well-executed Change Management?

Structured support allows for:

  • Reduce project failure rates (up to 70 % of projects fail without Change Management – source Prosci, 2022)
  • Speed up accession and the deployment
  • Limit performance losses in a period of transition
  • Maintain team motivation and mental health
  • Promoting the sustainability of change in the past

The 3 dimensions of Change Management

Change doesn't occur at the same level for everyone. It's essential to work on three distinct levels:

  1. Individuel (Individual Change Management)
    Every employee experiences change in their own way. Good support helps each person to understand, accept, and commit.
  2. Équipe (Gestion du changement)
    Teams must function despite uncertainty. Roles need to be regulated, realigned, and redefined.
  3. Organisation (Organisational Change Capability)
    Change becomes sustainable when it is embedded in culture, governance, and collective learning.

Le Saule Rieur acts on these three levels, with diligence, respect and clarity.

Transformation compared to Change Management

These two terms are sometimes used interchangeably... but they refer to different realities. Here's a simple comparison to make things clearer:

TransformationChange Management
It is the objective a fundamental change in the organisationIt is the process How do we support this change humanely
Door to the model, strategy, cultureDoor on the behaviours, resistances, adhesion
Aim for reinventing the organisationAim for smooth and secure the transition
Requires a breakthrough visionRequires a support method
Examples: business model change, merger, HR overhaulExamples: internal communication, meaning workshops, coaching

Transformation sets the course. Change Management makes the journey possible.

To be supported through change

English (UK)